Another Wild P320 Story (On Camera)…

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Published On: November 24, 2025 Updated: November 24, 2025 BYLarry Z

Just when it feels like the SIG P320 controversy might finally quiet down, something new jumps out of the bushes.

This time, Washington Gun Law’s William Kirk is back with a look at one of the strangest chapters yet: an alleged unintentional discharge caught on video outside the USAA Insurance campus in San Antonio, Texas.

Yep, actual video. No reenactments. No “a guy told a guy.” This one is right there on camera for everyone to dissect.

Kirk walks through the footage of Charles Surles, a USAA security guard, who was stepping out of his guard booth on March 18, 2025, when his holstered P320 suddenly fired.

Kirk points out the detail everyone keeps circling: Surles’ right hand resting on or near the holstered pistol. But as he notes, security guards and officers all over the country rest their hands on their sidearms while talking to people.

That shouldn’t cause a gun to go off, especially if the holster covers the trigger like it’s supposed to.

Another USAA guard, Matthew Gill, told CBS Austin he was warned about the P320 when he first started the job. He says there were prior incidents (one in September 2021 and another in September 2024), both involving similar discharge claims. (USAA later fired Gill, and he believes it was because he spoke out.)

USAA issued a statement saying both firearms involved in past incidents were checked by the manufacturer, a forensic lab, and USAA itself, and no mechanical failures were found.

SIG remains adamant that “the P320 can only fire when the trigger is pulled.”

SIG echoed that conclusion in their own statement: the P320 can only fire when the trigger is pulled.

Meanwhile, Kirk highlights the irony that USAA, an insurance company that lives and breathes risk assessment, continues issuing the P320 to its officers while multiple law enforcement agencies have pulled the pistol from service.

Kirk leaves viewers with one big question: if the P320 can only fire when the trigger is pulled… how exactly did that trigger get pulled in a proper holster?

As always, he encourages everyone to watch the footage themselves, think critically, know the law, and stay educated.

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