Why things go right and why things go wrong: Part 1 By:

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Risk management expert and Lexipol co-founder Gordon Graham explains why things go wrong and why things go right in public safety using his high-risk, low-risk, high-frequency, low-frequency chart.

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Graham explains the five reasons he believes mistakes are made in high-frequency environments, and how first responders can combat those pitfalls. He emphasizes the importance of recognizing consistent risks, avoiding overconfidence, staying focused and not letting safety equipment compromise situational awareness.

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